Standard Policies

Satisfaction Guarantee

All Stock parts have a 100% customer satisfaction guarantee. Special ordered items are excluded from this guarantee.

Contact your sales rep with any issues regarding questions about any issues or whether the part is right for your vehicle or application.

Item Availability

Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Items in stock will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. We do not process payment for Out of Stock and Backordered items.

Most orders placed prior to 1:00pm PST ship the same day. After your order leaves our facility, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Special Order Items

Special Order & Drop Ship items require additional time before they can be shipped. These items ship once item is ready, your payment is approved, and the receiving address is verified.

Shipping

We use UPS exclusively here at Premier Street Rods. Through years of shipping products every different way we have determined that this is the best possible service that we can offer. It can mean higher shipping charges sometimes, but we feel that the pros out weigh the cons.

Overseas orders are shipped via UPS Expedited only, unless Saver is the only option. We have negotiated a 50% discount that we pass along to you to help ease the higher shipping fees associated with using this service. This does guarantee that the product will get to you, but it also means that they will collect the duties and taxes for the shipment. We have found that usually orders up to $100 on average cost the same as a $5 order, so please keep this in mind when placing your orders. If you would like to know shipping fees ahead of time please email us separately and we will notify you of shipping costs prior to shipping.

Shipping Methods and Costs

Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.

At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. When ordering in bulk it is best to phone in your order. Large orders may require special handling or shipping calculations which may delay your order if we can not reach you to confirm the new shipping amount.

Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) PST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

48 Contiguous United States

Standard Ground, normally 2-8 business days
Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the estimated total shipping cost for your order during Checkout
Third Day, normally 3 business days
Most items may be shipped to the 48 contiguous United States via Third Day service. You can expect your order to arrive within 3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total estimated shipping cost for your order during Checkout.
Overnight, normally 1 business day
Most items may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the estimated total shipping cost for your order during Checkout.
P.O. Boxes
• USPS Priority Delivery, normally 3-8 business days
Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.The following items cannot be shipped via USPS Priority Mail at this time: items over 70 lbs., freight-only items, flammable items, and orders of more than $100.
P.O. Boxes in Alaska or Hawaii
- USPS Priority Delivery, normally 3-8 business days
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items, flammable items, and orders of more than $100.
Military APO / FPO Addresses
- USPS Priority Delivery, normally 3-8 business days
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items, flammable items, and orders of more than $100.
P.O. Boxes in the U.S. Territories, including the U.S. Virgin Islands and Puerto Rico
- USPS Priority Delivery, normally 3-8 business days
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items, flammable items, and orders of more than $100.
Shipping Rules and Restrictions
- Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
- The shipping cost shown for an individual item reflects what you can expect to pay if the item ships separately. If a portion of your total order cannot be shipped the items available will ship together. If you wish the items to be shipped separately call customer service. Additional shipping and handling fees may apply.
- Please call a Customer Service Representative at 800-447-5000 if you have any questions.

Tracking Your Order

When can you track your order?

Orders placed may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).

Expedited Special orders typically are shipped from the factory and package tracking may not be available. In these instances, Your Order History on-line will not offer tracking information, but will still offer order status and other related details. Read the information provided below on this page to learn the difference between tracking information and the order status.

To view tracking information Log In for Your Account 24 hours a day.

Finding Your Order Status

The status of your order is easy to find.

Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order.
You may Log into our web site for Your Account 24 hours a day. You may view information about your most recent orders (including tracking information) as well as past orders (available after January 1, 2007)
Contact us. If you still have questions about your order, please contact us via e-mail or by phone.

How is order status different from tracking information?

The status of your order represents what is happening with your order between the time you place it and the time it ships from our facility. Once your order leaves, it is handled by a carrier (such as FedEx, USPS or UPS) that may provide tracking information until your order is delivered*. The tracking information is accessible by logging onto Your Account on our web site when the information becomes available.

*Tracking information may not be available for up to 48 hours after an item is shipped.

Payment Options

Credit cards accepted:

Visa
Master Card
Discover Card

Wire Transfers:

Important information about payment:

- - For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
  - Occasionally we audit our automated credit card processing system for errors which may result in your payment not being processed before your order was shipped. We retain and will exercise the right within the credit card merchant guidelines to obtain credit card charges up to 1 year from the date of purchase; provided we failed to do so earlier. If we can obtain funding then we will invoice the customer to provide funds for the item(s) which were shipped and received.

Sales Tax

Our facility is located in Arizona. Consequently, Arizona, by law, requires sales tax be charged to Arizona State residents and orders shipped to Arizona State addresses at the current sales tax rate set by the State of Arizona.

E-mails About Your Order

After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:

- - Order Confirmation E-mail confirms that we have received your order. It includes your order number. Keep this e-mail for your records. (This is not a guarantee of product availability in the unlikely event the item(s) are unavailable/out of stock. You will not be charged for out of stock or backordered items).
  - Shipment Confirmation. This e-mail confirms that your order or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the ship method selected, item(s) selected, and your shipping location.
  - Important notice about your order. There are a few reasons why you would receive this e-mail, including: difficulty in processing your order, inability to ship to the address provided, duplicate order, cancellation of order, etc. Should you receive a notice like this, please call a Sales Representative at 800-447-5000 immediately so the problem can be addressed.

Delivery of Your Items

Delivery of your items can take anywhere from three to eight full business days, depending on your location and the shipping method you select at Checkout. Business days are Monday-Friday, excluding federal holidays within the United States.

Cancellations Due to Order Processing Difficulties

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

- - Item(s) not available.
  - Difficulty in processing your payment information.
  - Cannot ship to address provided.
  - Duplicate order was placed.
  - Invalid shipping method to specified destination.

If your order is cancelled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items.

Changing or Canceling Your Order

After you have clicked “Check Out”, your order begins to process and you cannot cancel or change your order online; however a customer service representative can change, add to or remove items from any order that has not been packaged for shipping. Special Orders can be cancelled no more than 2hrs after the time of ordering.

General Refunds and Exchanges

Made-To-order items, such as glass are non-returnable. All other parts (excluding Odds & Ends items) may be returned within 30 days of purchase. Return parts in original condition received. CODs will not be accepted. Shipping can take up to 14 days. Please allow 3-4 weeks for processing on returns. See below on how to process a return. All sales are final except for damaged and defective items. If an item is not used contact a sales representative about a possible exchange for credit. We reserve the right to refuse any item to be returned due to the nature of the items sold and their singular use on this site and for singular occasions. Exchanges for a similar item is allowed if notified within 7 days of receipt of the item and the package is unopened or in a re-sellable state. The customer is responsible for the cost of all shipping charges. Please see the exceptions for damaged and defective items for more information.

Damaged or Defective Items

If you receive a damaged or defective item, contact a Sales Representative within 7 days of delivery at 800-447-5000. Please supply the representative with your order number, item number and tracking number from your original confirmation e-mail. The representative will also need your e-mail address and phone number. We will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the packaging, contact a Sales Representative immediately at 800-447-5000. Please have your order number available when you contact the Sales Representative.

Returning an Item

- - Opened or used items cannot be returned.
  - Pack the item securely in the original box, if possible.
  - Place the RA Number on the outside of the box
  - Boxes without a visible and valid RA on the outside of the box will be refused.

Enclose a copy of the packing list with the item. Be sure to keep the original packing list for your records.

- - All return shipping charges must be prepaid.
  - For your protection, we recommend that you use UPS or Insured Parcel Post for your return, ship the return package to:

Premier Street Rods
RA #:_______________
1100 N Lake Havasu Ave
Lake Havasu City, AZ 86403

Keep the Return Tracking Number from the package you are returning to insure that the package is returned to the warehouse.

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. The customer is responsible for all shipping costs plus a 20% re-stocking fee on all returns and exchanges

Credit

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.

The customer is responsible for all shipping costs plus a 20% re-stocking fee on all returns and exchanges

Opening An Account

Opening an account is easy. Simply click My Account or when you place an order, you will be prompted to create an account name and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive e-mails about your order.

Account Benefits

- - Order History (available after September 1, 2011). Receive important information regarding your order and the capability to track your order up to the moment it arrives.
  - Faster Checkout. Save your billing and shipping information to make it easier to find and buy your favorite items. Enjoy hassle-free checkout!

Secure Shopping Guarantee

We have established a Secure Shopping Guarantee for every transaction that you make with us. Should any unauthorized charges appear on your credit card as a result of shopping with us, you must notify your credit card provider in accordance with its reporting rules and procedures.

We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.

- 1. Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
  2. Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
  3. Accuracy of Information. Premier Street Rods attempts to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
  4. Use of this Web Site. The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by, Premier Street Rods and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.
  5. Trademarks. Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Premier Street Rods and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Premier Street Rods or such third party owner.
  6. Linking to this Web Site. Creating or maintaining any link from another Web site to any page on this Web Site without Premier Street Rods prior written permission is prohibited. Running or displaying this Web Site or any material displayed on this Web Site in frames or through similar means on another Web site without Premier Street Rods prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.
  7. Third Party Links. From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Premier Street Rods or their affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither Premier Street Rods nor any of their affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither Premier Street Rods nor any of their affiliates endorse, guarantee, or make any representations or warranties regarding any other Web site, or any content, materials or other information located or accessible from such Web sites, or the results that you may obtain from using such Web sites. If you decide to access any other Web site linked to or from this Web Site, you do so entirely at your own risk.
  8. Inappropriate Material. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that Premier Street Rods may have at law or in equity, if Premier Street Rods reasonably determines that you have violated or are likely to violate the foregoing prohibitions, Premier Street Rods its affiliates may take any action they reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this Web Site of the related materials. Premier Street Rods will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Premier Street Rods to disclose the identity of anyone posting such materials.
  9. User Information. Other than personally identifiable information, which is subject to this Web Site’s Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary. Premier Street Rods, each of its affiliates and/or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Premier Street Rods may, but is not obligated to, monitor or review any User Communications. Premier Street Rods shall have no obligations to use, return, review, or respond to any User Communications. Premier Street Rods will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. Premier Street Rods retains the right to remove any or all User Communications that includes any material Premier Street Rods deems inappropriate or unacceptable.
  10. DISCLAIMERS. YOUR USE OF THIS SITE IS AT YOUR RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER Premier Street Rods NOR ANY OF THEIR AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEB SITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND NEITHER Premier Street Rods NOR ANY OF THEIR AFFILIATES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS. ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Premier Street Rods HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Premier Street Rods HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL trADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
  11. LIMITATIONS OF LIABILITY. Neither Premier Street Rods nor its affiliates assumes any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site or your downloading of any materials, from this Web Site. IN NO EVENT WILL Premier Street Rods, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR trANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONtrACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS. IN THE EVENT OF ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE.
  12. Revisions to these Terms and Conditions. Premier Street Rods may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Web Site.
  13. Choice of Law; Jurisdiction. These Terms and Conditions supersede any other agreement between you and Premier Street Rods to the extent necessary to resolve any inconsistency or ambiguity between them. This Web Site is administered by Premier Street Rods from its offices in Arizona. These Terms and Conditions will be governed by and construed in accordance with the laws of the Commonwealth of Arizona, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site shall be brought only in the courts of the Commonwealth of Pennsylvania or the United States District Court of Arizona. A printed version of these Terms and Conditions shall be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
  14. Termination. You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
  15. Additional Assistance. If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to call our customer service department at 800-447-5000.

Our Privacy Policy

Updated October 2011

Premier Street Rods has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site. Premier Street Rods, which operates this Web site, wants to demonstrate our commitment to your privacy, by notifying you of:

- 1. What personally identifiable information of yours is collected through this Web site;
  2. The organization collecting the information;
  3. How the information is used;
  4. With whom the information may be shared;
  5. What choices are available to you regarding collection, use and distribution of the information;

If you have questions or concerns regarding this statement, you should contact our Customer Service Department by phone at 800-447-5000.

Visiting our web site

Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Using Cookies

“Cookies” are files stored on your computer’s hard drive by your browser. These cookies help us identify your account. They do not include any data that will identify you personally. Cookies also allow us keep your cart intact if you leave our site and return shortly. Most browsers accept cookies automatically, but allow you to disable them if you wish. Cookies are required to use our shopping cart. If you have disabled cookies you will not be able to shop our site until they are enabled.

Ordering

When you order, we need your name, email address, shipping address, phone number and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

From time to time, we may use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site’s design and provide our customers with a fulfilling shopping experience.

Opening an Account

We require your name, billing address, shipping address, email address and telephone number to open an account for you. We may also ask some additional optional questions to help us better serve you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

Customer Service

In addition to being able to call our customer service department, you may also email us at through our automated customer service web forms. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone.

Our Third Party Relationships

We have established several relationships with third parties vendors to best serve our customers.

- 1. Retailer: www.premierstreetrod.com operates this Web site pursuant to agreements with Premier Street Rods, Inc. Pursuant to such agreements, www.premierstreetrod.com. is entitled to access and use the information collected through this Web site to the same extent and in the same manner as Premier Street Rods, Inc. Additionally, Premier Street Rods, Inc. may contact those customers who have agreed to receive promotional offers about offers in its land-based stores. www.premierstreetrod.com has agreed to abide by this privacy policy and the same restrictions and limitations applicable to Premier Street Rods hereunder.
  2. Affiliates: From time to time we may establish an affiliate program. An affiliate program allows other Web sites to earn money by linking customers to our site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access our customers’ personal data. If you choose to apply to any of our affiliate programs, we use the data you give us strictly for conducting business with you. We have entered into certain agreements with certain third parties for the purpose of helping to administer the affiliate programs. Such third parties may have access to certain of your information if you are an affiliate of the web site but is restricted to only use such information in connection with its administration of the affiliate programs.
  3. Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
  4. Credit Card Processing: We use Authorize Net to process credit card orders. We supply them with data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes.
  5. Additional Third Party Relationships: From time to time, Premier Street Rods may engage other third parties to assist in providing marketing, order processing, fulfillment and shipping services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.

Additionally, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Questions about our Policies

If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department through this sites contact us page or by phone at 800-447-5000.